Vaccines: All cats must be current on Rabies, & Feline Distemper Vaccines. A Feline Leukemia vaccine is *recommended* but not required. Written Veterinary validation required- these may be faxed directly to us from your vet (fax: 603-672-8470), emailed to us (amk9country@aol.com) or please bring them with you at drop off. * Titers are allowed for Distemper.
**Cats that are Known FIV Positive are not allowed in our facility.
Health: Any pet entering the AK9C facility MUST be free of external & internal parasites, use of MONTHLY Topical or Oral Flea/Tick preventative IS MANDATORY & a fecal exam every other year is recommended. Flea/Tick Collars are NOT allowed. Any pet found to have fleas while in our care (doggie daycare or boarding) shall be immediately bathed with flea shampoo (at owner’s cost) & then quarantined until the owner can pick-up. Upon pick up, the pet owner will be charged a Parasite fee of $75.00- This fee covers the flea bath & disinfection of all facility areas their pet came in contact with that now must be flea treated. If a pet is found to have parasitic worms (tape, round, hook, giardia etc), that pet shall be immediately quarantined & the pet owner must pickup their pet immediately. Upon pick up, a Parasite Fee of $75.00 shall be charged to the pet owner for disinfection of all facility areas their pet came in contact with that now must be parasite treated. A negative fecal test MUST be presented to Ak9C PRIOR to that animal coming back to our facility.
Check In/Out: We offer extended hours for your convenience! In doing such, your pet is charged for the day of drop off regardless of drop off time. 9:00am is Check-Out time. If your pet is picked up before 9:00 am then they will not incur a charge for the day of pick up. Half days are not pro-rated for pets that are being boarded
Check In/Out: We offer extended hours for your convenience! In doing such, your pet is charged for the day of drop off regardless of drop off time. 9:00am is Check-Out time. If your pet is picked up before 9:00 am then they will not incur a charge for the day of pick up.
Emergency Care: We require a major Credit Card on file for ALL boarding & Daycare animals for emergency care purposes. All emergency care WILL be billed to this card.
Age: Any pet over the age of 13 years old, must come in for a FREE initial consultation PRIOR to boarding. We do not recommend boarding pets over the age of 13. AK9C will refuse any pet that we feel is too aged or ill to board.
Holidays: Although we are open 365 days a year, we do have LIMITED pick up & drop off hours on holidays. For a list of these restricted hours, please visit our News/Events Page or see below. If you wish to pick up or drop off a pet on the actual “holiday” (see list below) there will be an additional Holiday Fee of $35.00 per pet. “Holidays” consist of: New Year’s Eve 9am-12pm, New Year’s Day 4pm-5pm, Memorial Day 9am-12pm, Easter Sunday 9am-12pm, July 4th 9am-12pm, Labor Day 9am-12pm, Thanksgiving Day 9am-10am, Christmas Eve 9am-12pm & Christmas Day 9am-10am.
Cancellation Policy: There will be a $75.00/pet cancellation fee for any reservation that is cancelled with less than 48hrs notice of the original reservation drop off date. With the EXCEPTION of Holidays (see list above) & School vacation weeks: During these times there is no grace period. Any & ALL reservation cancellations made for a holiday or during a school vacation will be assessed a $75.00/pet fee for any cancellations.
Please Do NOT bring: Bowls, Measuring Scoops, Glass of any kind or any bedding with Feathers, Down or Bean Bag type Styrofoam
Personal items: must be small enough to be laundered- this includes beds
FOOD: You are welcome to bring your pet’s own food from home, BUT please ONLY bring what your pet will need while they are here. We DO NOT give excess food back. We do NOT accept large bags or bins of food. Only reseal-able gallon size Ziploc bags or reseal-able individually portioned meals will be accepted.
