How does Ak9C deal with Power Outages?
American K9 Country is fortunate to have a monster of a generator that can power our ENTIRE facility with Heat, A/C, Hot & Cold water & ALL lights required to run our facility as “normal”. We do however loose phone lines off and on, so some credit card processing may be limited. But rest assured, your pets are warm & cozy even when your power is out at home! We are ALWAYS willing to help out when you need a last minute emergency place to board your pet so if our phones are down, just stop by & we will do our best to help out.
During storms & power outages up to the hour updates can be found on our Facebook page.
What forms of payment do you accept?
Cash, Check & All major Credit Cards
Can I bring my pet’s own food for boarding?
Of course, as long as it is in reseal-able Ziploc bags either gallon or proportioned per meal…We do NOT give excess food back so please only bring what your pet will need during their stay.
The only thing we do not accept is bowls or glass of anykind.
You may bring anything else that you feel will make your dog more comfortable for its doggie vacation.
How soon should I book for dog boarding?
As soon as you know when you will be going away make your reservation. We tend to book for holidays & school vacations 4-6 months in advance. Weekends in the summer months tend to book 1-2 months in advance. Any other times, a couple of weeks to a month in advance should be sufficient.
What is your cancellation policy for boarding?
There will be a $75.00/pet cancellation fee for any reservation that is cancelled with less than 48hrs notice of the original reservation drop off date. *With the EXCEPTION of Holidays & School vacation weeks: During these times there is no grace period. Any & ALL reservation cancellations made for a holiday or during a school vacation will be assessed a $75.00/pet fee for any cancellations.
Are there any AGE restrictions to board a pet?
Puppies & Kittens must be at least 8 weeks of age per the NH state law. Unfortunately we do not board pets over the age of 12-13 for their own safety.
I give all my own Vaccines to my dog. Is this sufficient? No, I’m sorry but we require all vaccines to be given by a licensed veterinarian. Written veterinary validation is required for Kennel Cough, Distemper & Rabies.
What if my dog is not friendly with other dogs, Can he still board?
Yes, your pup is still welcome. He will be let out on his own to play without the company of other dogs.
Do you board un neutered or un spayed animals?
Yes, these pets will just be kept separate from other pets.
Can my two dogs board together? Yes, pending they enjoy each others company & they can eat with in a 5′ area TOGETHER!
Can my dog play in the Pool while he is boarding?
YES!! we offer pool playtime sessions for your dog during their stay! Check out our K9 Aquatic Center Page